Privacy Policy

Effective Date: July 1, 2022

This Privacy Policy describes how Cerebral Corridor Productions LLC (“Cerebral Corridors”, “we”, “us”, or “our”) collects, uses, shares, and protects your information when you use our website at http://www.cerebralcorridors.com (the “Site”), related services, or communicate with us.

Information We Collect

We may collect the following categories of personal and non-personal information:

• Personal Identifiers: Name, email address, phone number, company name, job title, physical address, and IP address.
• Account Information: Username, passwords, and account preferences when you create an account or portal login.
• Payment Details: Billing address, payment method, and limited payment identifiers (collected securely via third-party processors).
• Communication Data: Emails, chat logs, support tickets, and customer feedback.
• Device & Usage Data: Browser type, device type, screen resolution, time zone, page views, and referring URLs.
• Marketing & Preference Data: Subscription status, click history on marketing emails, and form submissions.

How We Collect Your Information

We collect your information in the following ways:

• When you fill out forms on our site (e.g., contact, newsletter, service inquiry).
• When you engage with us via email, chat, phone, or social media.
• Automatically via cookies, pixels, tags, and analytics tools (see our Cookie Policy).
• From publicly available sources such as LinkedIn, Google Maps, or public business directories.
• Through third-party integrations like Meta Ads, Google Ads, and CRM platforms.

How We Use Your Information

We use the information we collect for the following legitimate purposes:

• To respond to your inquiries and deliver requested services.
• To create and manage your client profile or account.
• To process payments and fulfill contractual obligations.
• To analyze web traffic, improve site performance, and enhance user experience.
• To send newsletters, updates, or marketing promotions (with opt-out options).
• To detect, investigate, and prevent fraud, abuse, or violations of our Terms.
• To comply with legal obligations and enforce our agreements.

Legal Bases for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal grounds:

• Consent: When you voluntarily provide information or opt-in to marketing.
• Contractual Necessity: To perform services you request or sign agreements for.
• Legal Obligation: To comply with legal or tax regulations.
• Legitimate Interests: To run our business efficiently and securely.

How We Share Your Information

We do not sell your personal data. However, we may share your data with:

• Vetted service providers: such as web hosts, email providers, analytics platforms, or payment processors under data protection agreements.
• Legal or regulatory authorities: as required by law or to protect our legal interests.
• Business transfers: In case of merger, acquisition, or sale, your data may be transferred as part of business assets.
• Internal team members and subcontractors: who require access to fulfill your service requests under NDA or employment terms.

Data Retention

We retain your personal information only as long as necessary for the purpose for which it was collected, including legal, accounting, or reporting obligations.

• Client records: Up to 7 years post-contract for accounting or audit purposes.
• Inactive accounts: Automatically purged after 24 months of inactivity.
• Marketing contacts: Retained until opt-out or unsubscribed.

Data Security

We implement reasonable technical and organizational safeguards to protect your data, including:

• SSL encryption on all web forms and client portal access
• Two-factor authentication for internal accounts
• Role-based data access controls
• Regular security scans and firewall protections

However, no system is 100% secure. You acknowledge that you provide data at your own risk.

Your Privacy Rights

If you reside in the EU, California, or other jurisdictions with privacy rights, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Object to processing or restrict certain uses
• Withdraw consent at any time
• Request data portability (EU residents)

To exercise these rights, email us at legal@cerebralcorridors.com. We respond to verified requests within 30 days.

Children’s Privacy

Our services and website are not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect or solicit personal data from minors. If you believe a child has provided us with information, please contact us immediately to delete it.

International Data Transfers

We are based in the United States. If you access our site from outside the U.S., you acknowledge that your data may be processed and stored on servers located in the U.S. or other jurisdictions with different data protection laws than your own.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of such sites. We encourage you to read their privacy policies before submitting personal data.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised “Effective Date.” We encourage you to review the policy whenever you use our services. Continued use indicates your acceptance of the revised terms.

Contact Us

If you have any questions about this Privacy Policy, your data, or our practices, contact us at:

Cerebral Corridor Productions LLC., 3839 McKinney Ave, Suite 155, Dallas, TX 75204, USA.

contact@cerebralcorridors.com

Updated by The Cerebral Corridor Productions LLC Legal Team on Jun. 20, 2022